Diagnostics
Making sense of the science — human factors on the vial tray
When testing the world became urgent, every touch, tray and cap had to earn its shape.
A human-factors brief for HP's rapid mass-scan diagnostics, 2020. The dilemma: contamination. So the work started with lab operators — garage trials with painted fingers to reveal every touch, bench flow studied in VR before a part was made — and led to point-of-care concepts that move testing towards home.
Human factors, for real
Garage trials & lab interviews
Garage trial 620 — yellow paint shows every touch
The true garage — where the trials really ran
Contamination risk — capping, one to eight, in order
From garage to lab
VR studies & Vancouver trials
On the bench — HP Vancouver lab
Bench flow, studied in VR — before a part was made
Design freeze — the tray, reviewed line by line
The virtual workbench
VR validation · built in lockdownVirtual garage pipetting testing. During the lockdown, before we could enter the labs, we had to choose the angle of the display. A rapid build of the virtual workbench let us pick a solid angle.
Given the FDA rules for diagnostics device design: as long as you state what you are going to test, and how you will test it, a validation can become an approved part of the FDA process.
Helios — care moves home
Point-of-care concepts
Concept stack/rack — analyzer, printer, screen
The cart — diagnostics that rolls to you
Cartridge & strip — the heart of the test
The journey — load, unload, guide on screen
The home kit — app, swab, three minutes
Thank you for being a driving force on the Impala program. Your work on all elements of design and user experience has elevated the product to something we can all be proud of. I appreciate your passion, wisdom, creativity, and team approach to solving the litany of daily challenges.
All projects are always team work. In the team I drive the vision, project-manage, build the prototypes, make the presentations and C-suite pitches, and build energy towards and during the execution.
This project was designed in a team dynamic with Business, Engineering and Design team members such as Stephanie Dupont, Justin Frankcke and Play & Co.
Got a product in mind? Let's talk.
bartmassee@gmail.com · +31 6 8120 6196 · Netherlands